The Sweet Cakery requires a NON-REFUNDABLE date retainer fee, to secure your order. No cake will be given without a FULL payment.
The Sweet Cakery requires a balance to be paid within 72 HOURS of the event date (excluding weddings).
Wedding orders MUST be paid within 7 DAYS prior to wedding date.
All RUSH ORDERS placed within 7 days or less requires FULL PAYMENT when ordering & will incur a RUSH FEE.
Orders are not secured unless a DEPOSIT has been made. All invoices that are left unpaid are cancelled after 72 HOURS unless a payment arrangement has been made.
Delivery is available , rates are dependent upon address from Metairie, LA.
ALL 3-TIER cakes and higher MUST be delivered! NO EXCEPTIONS!
Upon pickup, please make sure vehicle is FULLY AIR CONDITIONED and all errands have been ran. Please head straight home or the venue.
Cakes should be transported on the floor of the vehicle..
I AM NO LONGER RESPONSIBLE FOR CAKE/TREATS AFTER PICKUP!!!
In the event your event is cancelled, the deposit is NON-REFUNDABLE! We will however try to accommodate a new date for you if our schedule permits.
Refunds are only issued if, The Sweet Cakery, has to cancel for any unforeseen reason.
In the event you have to rebook, YOU MUST MESSAGE WITHIN 72 HOURS (3 DAYS) BEFORE, to push to a later date. Deposit will transfer if date is available.
How should I store my cake?
Cakes should be stored in the refrigerator until time to consume. Please allow 1-1.5 hours for cake to come to room temperature before serving for best quality.
Do you decorate?
YES! If you would like cake/dessert styling please inquire about our services when ordering. Dessert stands are available starting at $15/each.
Are candles included?
Yes, ONE candle will be provided with every cake order. Sparkler candles are available upon request for $5.
Do you offer gluten-free cakes?
Unfortunately, at the moment no.
Do you offer fondant covered cakes?
No. Most of my cakes will be buttercream with none to minimal fondant decor.
Where are you located?
Metairie, La
How far in advance do I need to book?
I book out as far as 2-3 months in advance at a time. Whenever you have the funds i recommend booking to ensure your date is secured. All orders are first come first served.
How do I cut my cake?
All cakes will come with a cake cutting guide to make it easier for you.
What is your email?
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